Our specialized support services are available when organizations require technical support for applications built on the Betty Blocks platform. Our support team offers a wide range of services that involve specific application-related requests so that customers can create, scale, and secure their low-code solutions with confidence.
Specialized application support services:
Professional application support covering technical requests
Support during database migrations and recovery
Setting up secure SSO and SSL configurations
The Betty Blocks platform supports a cloud-native architecture, making it possible for organizations to scale applications when necessary. Migrating an application to a different zone on the Betty Blocks platform allows for improved performance and tighter security methods. Our support team is happy to assist in ensuring a successful application migration to a different server zone. Organizations can opt for assistance when they are tied to strict deadlines and need the migration, including databases, to go smoothly. Included in application migration support is the migration of metadata and connected databases, as well as the testing of basic functionalities post-migration. Complete documentation will be provided to the customer when the application has been successfully migrated.
Users can take several different routes to ensure database integrity, such as exporting to a private server or sandbox environment. While the Betty Blocks platform makes it easy to export databases to prepare sensitive information for migration, we offer an extra safety net should organizations require this. Our low-code experts know the platform's ins and outs and ensure a smooth process when exporting data to your (new) local environment. Moreover, a Betty Blocks developer's assistance can make future database management more approachable for your team by providing post-migration documentation.
In rare cases, it may happen that an application or one of its components is deleted. While the Betty Blocks platform supports back-ups, version control, and rollbacks, it is good to know that additional support is available. When edits done to an application do not pan out as expected, one of our low-code experts is able to restore the overwritten data in a safe and secure manner. In case of disaster recovery, please refer to this documentation page covering procedures in relation to the Betty Blocks platform.
The Betty Blocks platform supports a variety of user provisioning and authentication configurations to keep your application safe and secure. We give organizations complete control over their users’ login experience through ASDFS SSO and Azure SSO authentication. This allows for a streamlined approach that integrates internal permission settings with Betty Blocks applications without extensive migration efforts.
Create a simplified yet robust login experience with ADFS SSO support.
Integrate the Azure directory with Betty Blocks to create secure back-office access.
Built-in user provisioning keeps roles and permissions synced with applications.
